Due to the current pandemic, all of our carriers have suspended service guarantees on delivery times. Most packages will arrive within 7 - 10 business days (domestic) but faster rates (overnight or priority) cannot be guaranteed. Kelly Moore Bag will not be able to refund any shipping costs.
Please note for International purchases additional custom fees may be required to release your package to you, as per your specific country’s requirements. Customers are responsible for their Duty / Taxes & all fees associated with their specific country import fees & laws. These import fees cannot be refunded and are in no way related to Kelly Moore Bag.
We offer various shipping methods from Standard (approx 2-5 business days), Expedited (approx 3-4 business days), and Priority (2 business days). We do not offer overnight shipping.
Package delivery times vary based on your selected shipping method, but you can expect your package to arrive within three to seven days within the US and an estimated two weeks for international shipments.
During weekdays, your order will be shipped within the next business day. Any orders made after noon CST on Friday will ship on Tuesday. Please note that shipping does not include weekends. For the Christmas season, we will not be shipping orders from Monday, December 23rd - Thursday, December 26th, resuming our normal schedule on Friday the 27th.
Thank you for your patience and understanding as we get your package to you as quickly as possible!